Thursday 20 March 2008

Unfair Practices!

Businesses Beware!

I recently found out that one of our customers had their business telephone number registered to virtually every telecoms carrier company in the UK. This meant that if ever they wanted to change suppliers any competitor would have to obtain permission from the incumbent supplier before the customer could change.

Perhaps the existing supplier was afraid of losing business or perhaps they simply wanted to be notified of any competition "sniffing" around their customer or perhaps they simply wanted to frustrate the competition, forcing them to walk away.

Whichever the reason, it's not an honourable practice, its certainly uncompetitive and above all, it compromises the customers' business.

The bottom line is that you can still save money on cheaper carrier services, however, making sure your costs are as low as possible is challenging enough without unfair practices.

Yes, of course we can provide competitive costs....

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